back up the customer configuration database to a remote PC or external storage:
1. Log on to the system.
2. Perform a data dump in LD 43 (EDD).
3. When the data dump is successful, exit LD 43 (****).
4. Type LD 143.
The system responds:CCBR000 .
Review Steps 5 through 7 before you proceed. If you do not complete these steps within approximately 5 minutes after you issue the XBK command, the system times out.
5. Type XBK.
The system responds with the following: INFO: total packets : xxx number of retries : 0 receive timeouts : 0 system errors : 0 unknown characters : x transfer cancelled : 0 packets received out of sequence : 0 packets with corrupted sequence : 0 packets
failed checksum/crc check : 0 incomplete packets : 0 duplicate packets : 0
6. Enter a header name for the configuration data backup file and press Return. Enter
up to 128 characters of text, including spaces, carriage returns, and line feeds.If you enter more than 128 characters, the system exits text entry mode and responds with R>.
7. If you do not want to enter any text, press Return.
The system responds with R> , indicating that it is ready to continue. Important: You must complete the next step within 2 minutes, or the system times out. If a timeout occurs, return to Step 5 and retype the XBK command.
8. To receive the configuration database file, use the Xmodem protocol. The file arrives in binary format.
For information about receiving files, see the manual supplied with your communications software package.
9. Wait for the file transfer operation to end. File transfer time depends on database size and baud rate. When the file transfer is completed successfully, the system responds OK.
10. If the file transfer fails, the system responds with one of the following:
BKP0003 Indicates that some of the transferring data is invalid. Data transfer is not attempted.
Corrective action: Repeat the backup procedure from the
beginning (EDD).
BKP0008 Indicates that the data transfer is interrupted by a system timeout or by a line problem, such as excessive noise.
Corrective action: Repeat the procedure from Step 5 (XBK).
11. The configuration database backup procedure is complete. Type **** to exit the program.