My requirement is to pull all remedy tickets, for a particular week, and that have multiple tickets for a single customer.
I have combined the Last Name and First Name and created a group based on the combined names.....
I used an INSERT Summary and a Count on each customer name.
I also have a Distinct Count total for customer names that have more than one ticket.
I want to select only those tickets that have multiple tickets for each customer and exclude tickets that are not multiple.
I have searched this list and have not found a solution. Thanks again for your suggestions.
T Butler
I have combined the Last Name and First Name and created a group based on the combined names.....
I used an INSERT Summary and a Count on each customer name.
I also have a Distinct Count total for customer names that have more than one ticket.
I want to select only those tickets that have multiple tickets for each customer and exclude tickets that are not multiple.
I have searched this list and have not found a solution. Thanks again for your suggestions.
T Butler