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Support Model 1

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chippowell

chippowell

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Question: In the U.S., does Siemens have a channel partner system in addition to direct support, or do most customers use the direct support model?
 
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Siemens has resellers in the US that can do support, such as Black Box Network Services, and I believe you can also get support directly through them, such as training, self maintainer contracts, etc...
 
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