OK. What manual since there are 20 different manuals out there. What specific manual. I am just a IT guy that is asked to work on the phone system. I can do most nortel stuff. If you can tell me what manual to look at, I will leave this post.
I did not know there was a web based Contact Center. So I'll assume CCUI. I install the IPOCC with a exe file. Would I be correct in thinking it is the CCUI then?
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.