First you need to have version 6.4 or greater
Then go to messages guest check
<VAL(5:$TIPSALE*0.20)>
<VAL(5:$TIPSALE*0.25)>
<VAL(5:$TIPSALE*0.30)>
Configuring Auto-Calculated Suggested Gratuities
Configuring auto-calculated suggested gratuities to print on the guest check requires you to create a guest check message, using supported variables, and then set up an event to print the message on the guest check.
Configuring a Guest Check Message with Variables
To print auto-calculated suggested gratuities on the guest check, you must configure a customized guest check message. You can use formulas that include variables, enclosed with lesser and greater than symbols, to insert system-generated information and calculated values. The following table lists the supported variables you can use in guest check message formulas.
To configure the suggested gratuity message to print on guest checks:
Select Maintenance > Messages > Guest Check Messages.
Type an unused number in the ‘ID’ drop-down list and press Enter.
Type a name for the message, such as ‘Suggested Tip.’
Type a title for the message to appear at the top of the guest check, if desired. Include variables to allow the system to automatically calculate values. Remember the title appears at the very first of the guest check so you may not want to fill in the title. See the Variable table for the supported variables you can use.
Type the message to appear at the bottom of the check to indicate the suggested tip. Include variables to allow the system to automatically calculate values. See the Variable table for the supported variables you can use.
Click Save. If any completed text line contains more than 30 characters, a warning appears. Some lines may require long formulas; however, the output only prints a portion of the characters. Any printed text over 30 characters might not print on the guest check as desired, depending on the printer you are using.
Click OK to continue.
Exit the Guest Check Messages function.
Using existing functionality, you can also configure your suggested gratuity message to print on all credit card vouchers.
To configure the suggested gratuity message to print on credit card vouchers:
Select Maintenance > Store Settings > Credit Card group > Voucher Printing 1 tab.
Select Print Check Message on Vouchers.
Select the message to print from the ‘Message’ drop-down list.
Click Save and exit the Store Settings function.
Activating a Suggested Gratuity Message
The system defaults to printing the guest check message defined with the lowest ID. Most likely, this message is already in use for a salutation message. If your suggested gratuity message is not the lowest ID, you must configure the existing Set Guest Chk Msg event in System Events to activate and use the message.
Technical Tip: When you perform a refund, the system assumes a ‘refund’ mode and enters items in negative amounts, including the auto-calculated suggested gratuity. To avoid this, we recommend using the existing Set Footer Message by Terminal event to activate your suggested gratuity message at each terminal, except for one terminal that you designate as where you perform refunds.
To configure an event for printing the suggested gratuity message:
Select Maintenance > System > Events. The System Events function tab appears.
Click Add Event. The Event Time & Type dialog box appears.
Select Set Guest Chk Msg from the ‘Event Type’ drop-down list.
Select Daily, or a time frequency of your choice.
Type the time the event will begin. To keep the event activated all day, leave the value at 00:00.
Click OK. The Set Guest Chk Msg dialog box appears.
Select the guest check message you created for suggested gratuity from the ‘ID’ drop-down list. The message appears as a preview.
Click OK. The event is added as an event task.
Exit the System Events function.
www.needalohahelp.com
