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Strange Printer Issue with 1 Client

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wahnula

Technical User
Jun 26, 2005
4,158
US
Hello,

I received a complaint from a user that he could not print. His PC and other clients are wireless, Win2K all patches. The printer he uses is physically connected to another client in the same sub-office. All network printers are shared and visible in the SBS2003SP1 network directory, but I cannot connect to any network printer with any User account on this PC. When I try to access printer Properties (as SBS User) to print a test page I am given the warning:

"explorer.exe has generated errors and will be closed by Windows"

Logged in to the same PC as SBS Administrator, all printers work. I changed User's Permissions in Server Management to Net Admin and the printer works, no error messages. Ran SFC /SCANNOW and it completed fine.

The printer was working, so I am guessing the user of PC fiddled with some system settings affecting all users. I do NOT want him running as Net Admin!!! Any ideas?

Tony
 
UPDATE: I tried to delete and re-add the client, could not be done through Server Management, I was asked to remove the computer through Active Directory Users & Computers. I logged in with an old user's login (User permissions) and the printer worked. So....it is just the last two users I have added that are having problems. The plot thickens...
 
I granted Full Control permissions to the C:\WINDOWS\System32\spool\ directory and the issue was resolved.

Tony
 
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