Stepped into somebody elses mess

[BigShyBear]

I took over somebody elses network, which includes a Citrix server. The Citrix server WAS working so I've been ignoring it, and working on all the other stuff on the network that was broken. Now the Citrix server has a problem and I am not sure how to proceed since I don't know Citrix. The Citrix Management Console no longer starts - it gives me an error 'The Citrix Management Console could be started because the executable for the Java Virtual Machine could not be found'. Looks like some other program tried to install a new version of Java. I looked up the error at Citrix, the knowledgebase tells me to use 'nscpfix.exe'. Okay - except I can't find it. My best guess is that it is in a service pack that was never applied.
The Citrix appears to be Metraframe XP version 1.0, it is running on a Windows 2000 server with Win2k SP2 installed.
Real questions:
1. How do I tell what Citrix Service pack has been installed?
2. What service pack do I need to apply to get 'nscpfix.exe and where do I get it?

Bigshybear

 

[terrywilson]

I recall this tool was part of FR1; not sure if it is still current. I search on the KB should give you some help on this.

As far as the CMC goes; there is no reason why you couldn't install it on another machine (ie, your workstation) until you get some time to concentrate on it.

The only trick is to make sure you have the right version of Java on your machine (I've had some IBM servers be very unfriendly and reboot when running the CMC - an issue with the Video card I think). A fair rule of thumb is to use the version of java that came on the CD.

Once you have the cmc running you will be able to rt-click th eserver and view the properties; this will tell you what version of Metaframe it is running.

 

[Ogi]

Hi,

If you install CMC from your original Citrix CD's, you'll need to apply the CMC Service Pack that is on your Citrix Service Pack CD.

Also, it's other pre-requsite is that your screen is larger that 800x600!!!!

Hope this helps,
Carl.

 

[BigShyBear]

Got It!!!. I could not find any Java install files on the MetaframeXP 1 CD, so I downloaded the 1.3.1.12 version of Java from

http://www.java.com.

I installed this, then copied over all the .jar files that were in the M:\Program Files\Javasoft\JRE\1.3\Lib\ext directory to the M:\Program Files\Javasoft\JRE\1.3.1_12\Lib\ext directory. and it worked.
Thanks for the help

Bigshybear