Station Check?

[loudmouthbass]

Have a M2006 w/o a dialtone. Phone does not ring when called. Calls to the number forward to our Security officer (operator/switchboard).

Is there a way to see on PBX if line is active or determine what the trouble may be?


Please be kind, n00b trying to learn. So far with the Meridian Systems FAQ and Crash Course I have successfully reset the time stamp and added 1 area code. So far, so good . . .


tia,

John

 

[Johnthephoneguy]

Sounds like you have 2 issues. Calling the number and it going to security is a possible call forwarded number or a redirect if the number does not exist.

no dial tone on the phone is a seperate issue.

First thing to do is go to ld 20
req=prt
type=dn
dn=your extension you are talking about

if this is a good number it will give you the Tn
then print this TN also in LD 20

req=prt
type=tn
tn= the tn you were provided when printing the dn

Post that TN and we can determine what your calls are doing when you try to call this line.

you can also do a STAT in LD 20 on that TN to see if it is disabled

req=stat xx x x xx

 

[jamie2]

If you know the TN of the station you should try an IDU command in LD 20. This is similar to pinging a pc on a network.

The system will go out and see if the station is plugged in and responding and will provide you with some set information.

LD 20

REQ: IDU X X X X (X X X X = TN of Station)

 

[acewarlock]

LD 32
REQ STAT XX XX (he TN of that phone.)

 

[acewarlock]

Isn't a M2006 an analog phone?

 

[loudmouthbass]

This may be what you are asking (like I said, in training)

>ld 20

PT0000
MARP NOT ACTIVATED

REQ: prt
TYPE: dn
TYPE DNB
CUST 0
DN 273
DATE
PAGE
DES

DN 273
TYPE SL1
TN 008 0 00 05 KEY 00 H DES MEDIC 22 AUG 2005
(2008)
TN 008 0 00 01 KEY 00 H MARP DES MEDIC 22 AUG 2005
(2008)


NACT **

REQ: prt
TYPE: tn
TYPE TNB
TN 008 0 00 001 key 00 h

SCH0000

TN



tia,

John

 

[acewarlock]

Yea but do it on the DN of the 2006 you asked about, them do a STAT on the TN

 

[Johnthephoneguy]

just type this for the TN

REQ=prt
Type=TN
TN=8 0 0 1

 

[johnpoole]

your almost there.. change this

REQ: prt
TYPE: tn
TYPE TNB
TN   008 0 00 001 key 00 h

to this

REQ: prt
TYPE: tn
TYPE TNB
TN   8 1

then try these from ld 32

.stat 8 1
.enlu 8 1
.idu 8 1

take the rest of the week off

john poole
bellsouth business
columbia,sc

 

[acewarlock]

You said in the original question that it was a M2006, in the TNB your showing a 2008. which is it?

If it's the 2008, just do a stat 8 1 and that will tell you if it is disabled or not. If it's disabled than enable it.