try using adaware personal edition, spybot search and destroy and also a free online scanner housecall. Also reccomend using hijackthis. If your unsure how to use it download it extract to desktop or folder. If the other programs do not work at getting rid of it then do this. Open it up and choose do a system scan and save a logfile and then post the info on here. First try adaware, spybot and housecall.
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