StarTalk Flash Caller ID shows 7 digits; how to make 10?

[Roshan2]

I have a StarTalk Flash connected to a MICS 6.0. When playing a message, the display only shows 7 digits of the Caller ID info; the Area Code is not displayed. How can all 10 digits, including the Area Code, be displayed?

I believe that this should be possible, as my manual shows that the "CLID Report" example in the "StarTalk Reports" chapter shows 10-digit numbers.

In fact, more than 10 digits would be ideal to allow the full string for international calls (which includes the Country Code) to be saved/displayed.

Thanks in Advance,
Roshan

 

[senk1s]

i think it is a no for both ...
CP can route based on 10 digits

does your CO relay the country code - i dont think so

 

[Roshan2]

So does this mean that although the Flash receives and records all 10 digits (as evidenced by their inclusion on the CLID report), it only displays 7 digits when playing back a message?

As for int'l. calls, I do see the country code on an incoming call on my NorStar. I haven't checked on the Flash to see if it records those digits. I'm not really expecting this level of sophistication, honestly, but it would be nice if I could see all 10 digits of a domestic call, esp. since it appears that it captures them.

 

[MarvO1]

What software release of Flash are you using? I have seen this exact same problem with down rev. Flash connected to MICS 6.0.

MarvO said it

 

[Roshan2]

The version is 1.9.00. Would an upgrade to the current version help?