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Start short code with # character

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nzschooltech

IS-IT--Management
Oct 20, 2009
69
NZ
Good morning,

Is there any reason I can't or shouldn't program the IP500 with short codes starting with #?

The standard codes start with * but there are no predefined ones that start with #. I don't believe there are any Telco codes that the user would press # to access on picking up the phone on the IP Office.

I know that # has a special meaning in the Telephone Number field of the short code record, where it is used with Voicemail Collect action to indicate a mailbox deposit. There does not appear to be any special meaning of # in the Short Code field itself.

We are looking at having two short codes for voicemail, one for Collect and one for Deposit, the difference being that one starts with # and one starts with * and they are also integrated with the # and * on the AA.

Thanks
 
i use codes with a # all the time. havent run into any problems.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries
 
I use that for Park/pickup on single line sets all the time. *01 parks it, #01 picks it up. No issues.
 
Or login in:

#XXX
Extn login
N*0000 (this is the login code for everybody)
0

Then you just dial #201 and extension 201 with login code 0000 is logged in





ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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