Hi
We have a new SRG50 implementation and I'm wondering about the setup.
We are connected to the CS1000 using SIP.
There are 4 POTS lines located at the SRG side to use to dial out while the SRG is in Local Mode.
There are 8 analog devices connected to the SRG.
Inbound and outbound calling is handled by a ISDN PRI at the CS1000 side.
We are being told that the analog stations need to dial out the POTS lines only in order to continue to use 9+ dialing if we lose connection to the main site.
I would think there has to be a way to have calls from the analog ports dial out the SIP trunks to the CS1000 site when the system is in normal mode and have both the IP Sets and Analog sets dial out the POTS lines when in local mode.
Anyone have an idea how to set this up or if my vendor is correct?
We have a new SRG50 implementation and I'm wondering about the setup.
We are connected to the CS1000 using SIP.
There are 4 POTS lines located at the SRG side to use to dial out while the SRG is in Local Mode.
There are 8 analog devices connected to the SRG.
Inbound and outbound calling is handled by a ISDN PRI at the CS1000 side.
We are being told that the analog stations need to dial out the POTS lines only in order to continue to use 9+ dialing if we lose connection to the main site.
I would think there has to be a way to have calls from the analog ports dial out the SIP trunks to the CS1000 site when the system is in normal mode and have both the IP Sets and Analog sets dial out the POTS lines when in local mode.
Anyone have an idea how to set this up or if my vendor is correct?