Suggest you talk to whoever does have system rights and explain the problem you are having. They may know exactly why it is being set to single user and may not have realized that it wasn't setting back to multiuser after the task was done or that it impacted someone. Also, if they don't know anything, you may want to change your sa password (and the passwords of any user who has sa rights) because it is possible someone has broken into your system and is changing it to single user deliberately to create problems.