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Spurious Account Lockouts

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piaknow

MIS
Dec 27, 2001
35
US

Hello,

We had a global domain policy change recently. This requires users to change password evey 6 wks. Since then we are getting lots of calls with account lockouts AFTER
the users have changed their password using our 8 character
criteria. They change the password and this seems to work for a week or so then they call back and say they entered the correct password but could't get logged. Of course they keep trying with the correct PW and after 5 tries they are locked out per our policy. I believe and know some of these users and believe they are typing correctly. Also I have personally tried their PW before 5 attempts and still get denied. I am forced to reset their PW and make them change on next login. I believe there is some flaw in the authentication with the PDC.
Any ideas would be appreciated.

Piaknow
 
Aye it's not just you - we get this issue aswel, although not usually a week later just a few hours.
 
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