SPN creation question

[mrgauth]

I have an internal dialing plan where you dial 8 and seven digits to dial internal between sites with the first 3 of those digits being site specific. For example, 8-200-1000 calls our headquarters site and 1000 is the operator. And that is an SPN in all the remote sites that is set up so that if anyone dials 8-200-anything they go to the headquarters site. Now they want me to break out 1000 specifically and do some digit manipulation and change the number to 200-4321. I cannot think of how to do that without also breaking out 1001, 1002, 1003, 1004, 1005, and so on all the way up to 1999.

Does anyone know a quick and easy way to do it? And oh, they won't let me do an acdn at the HQ site to just night call forward a call to 1000 to 4321. No, that would be too easy. They won't let me do that. So, am I stuck doing the thousand number breakout.

Thanks in advance.

 

[johnpoole]

your right to break the dn's down to that level you need to take out the 4 digit dn's and rebuild as 3, 2 or 4 digits unique dns.. what i've done is use the same dialing plan for all sites.. you dial a 4 (soon to be 5) digit number, not knowing where it is and the call goes thru.. that requires all dn's have a dsc. i could have assigned 5100 to 5200 to a remote site by sending 51 to rli 51, but if i would have, a week later someone would (and did) move 5123 to a different remote site.. i don't use access codes that require users to know how to dial a site. when you dial a 4 digit number from here it may be at my home or in another pbx on the other side of town..

john poole
bellsouth business
columbia,sc

 

[SL1User]

You could also work with ARRN's.

It works in the following way:

ACX = 8
SPN = 200
RLI = XXX
ARRN = 1000
ARLI = YYY In this alternative RLI you have send the call to the requested route and to do the digit manipulation with a seperate DMI that deletes the number and inserts the one you want.

 

[johnpoole]

i've done it that way but it seems to only delay the problem. makes it a lot harder on the next tech, but maybe he needs to get up to speed anyway!!!

john poole
bellsouth business
columbia,sc