SMS Client have uninstalled themselves

[SLMHC]

Not sure what happened to my SMS 2003 site. 90% of the remote clients have "lost" thier remote client software and are not assinged to my site anymore. I did a site wide push of the Install Client, which as worked for some systems. But it is very slow, over a week since i repushed the client.

what would cause this out of the blue action?

thanks,

Dave

 

[tbrennans]

Check your boundaries

 

[SLMHC]

just double check what you want. You want the subnet boundaries under network discovery?

If so everything looks the same as it was before the lost info.

It just seems odd to me that the info would have been lost without changing anything to the setup. This is a case where I CAN say I did not mess with any settings.

thanks,

Dave

 

[tbrennans]

UNder site hierarchy "site" properties boundaries tab. (this is used for legacy clients

if your using advanced client make sure your local and roaming boundaries dont conflict with each other or another site. (overlapping boundaries=bad)

make sure heartbeat discovery is enabled

Hope that helps!

check these logs.

ccmsetup.log if error look at client.msi.log return 3 will tell you the exact reason for failure
clientlocation.log *** if you used auto discovery

inventoryagent.log "Heartbeat discovery log" look for destination:mp:MP_DdrEndpoint to make sure heartbeat is working right.

ccmexec.log
locationservices.log info on finding mp's, sites, etc.
statusagent.log

ddm.log on server shows if a ccm was created, or attempted to create on the client
ccm.log ************************* check it out

SMS site boundaries do not support supernetting. You will need to manually enter in all the networks you have. Adding 10.x.x.x will not help you much since no clients are actually IN that subnet

make sure your roaming boundariesd are setup right if these are advanced clients