I've been trying to diagnose a slow Inspiron 5100 for almost 3 weeks now with no luck. The bootup has been very slow all of a sudden and the mouse skips across the screen. It seems to be getting worse and worse as time goes on which makes me think it might be a hardware issue. A flash movie or game crawls by to where it's not even worth dealing with. Also, while i wasn't there, the laptop blue screened on bootup and stated there was a hardware problem. Unfortunately my friend did not remember what the rest of the message said. However, a system restore prevented the blue screen from appearing again however it did not improve the performance. Here are the specs for the computer:
Dell Inspiron 5100 Notebook
512mb RAM
60GB Hard Drive
Windows XP Home SP2
2.4ghz CPU
These are the things I have tried:
1. Search all running processes on google to see if any of them are spyware. None were but I ran spy bot and adaware just in case.
2. Removed unnecessary startup programs, only a few, which did not increase performance.
3. Called Dell many times but their support is awful.
4. Formatted the hard drive and installed a fresh copy of windows hopoing it was just a junky OS. This seemed to help for a week or so but then it just started to get slow again.
Thank you in advance for any help with this problem. I have been stuck on this for many hours with no solution. Anything will help!
Dell Inspiron 5100 Notebook
512mb RAM
60GB Hard Drive
Windows XP Home SP2
2.4ghz CPU
These are the things I have tried:
1. Search all running processes on google to see if any of them are spyware. None were but I ran spy bot and adaware just in case.
2. Removed unnecessary startup programs, only a few, which did not increase performance.
3. Called Dell many times but their support is awful.
4. Formatted the hard drive and installed a fresh copy of windows hopoing it was just a junky OS. This seemed to help for a week or so but then it just started to get slow again.
Thank you in advance for any help with this problem. I have been stuck on this for many hours with no solution. Anything will help!