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Skillset changes

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MondoMan3

MondoMan3

Technical User
Joined
Mar 30, 2007
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48
Location
CA
Hi All

I am running Symposium 5.0. is there any way of finding out which supervisor changed a skillset to a perticular agent?




 
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You can check the Audit Trail to see that the agent was modified and by whom, but not what was done.
 
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I'm not sure if Audit Trial is available on SCCS5.0. Try to look on Event Browser from Server Utility.
 
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