My comments weren't bordering on unprofessional, they were unprofessional. I apologize for that, but I call it like I see it. However, making accusations on what a company can and can't do, without knowing how it delivers service or what its network looks like, is unprofessional. If you don't understand, from a technical prospective, how a company other than your own delivers QoS, that's your problem. I will tell you this, if you believe that having a T-1 or DSL delivered over a 'private' IP network is the only way to ensure QoS, you have been sold a lie. And if you are using that as a competitive differentiator, you are selling a lie. You're right about the Edge and you're right about sending packets over the public Internet. You're wrong in thinking that's what we do and your wrong in thinking the way your company does it is the only way. In your words, 'it's that simple'.