SIP Profile Multiple "PROFILE SET" (SMGR/SM users management)

[bankingguy]

I was wondering anyone have tried using or adding multiple extension numbers under one SIP user profile? Was wondering how to switch from one extension to another. I'm using IX workplace and utilizing AADS for single-sign-on. Was wondering does this work because even though i set the secondary profile extension, still show the primary extension that i set.

 

[ZeroZeroOne]

While I can't speak to AADS, I have set secondary profiles for CM Agent IDs, Conference Phone for Managers, or a second line for sales people who want a presence in another office. The PRIMARY Profile handle is the only handle that shows in the User List, although you can still sort or search on the secondary SIP Handle. For example, if Sally Smith has both Station 12345 and 54321, you can filter on SIP Handle for "54321" and find Sally Smith, but you'll only see "12345" in the Manager Users list.

Each phone assigned to the User can be logged in simultaneously to separate physical devices or one at a time into the same device.