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SIP Agent

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newglide

newglide

MIS
Apr 18, 2011
172
US
I am trying to set up One X agent SIP.
CM 6.3 SM 6.3
I have the 9611 configured and registered to the SM.
The One X Agent logs in and I can get the Agent logged in.
My issue is the agent connects in an AUX mode and I cannot get it to go into ready.
I run a traces and I see an error, 480 SIPS not allowed.
The phone and the agent are set up with transport TLS port 5061.
 
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Maybe use TCP between the phones and SM if you're using TCP for the trunk between CM and SM.
Or, TLS all the way.
 
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