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Simple Linear Hunt?

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ScoTTeL

Programmer
Apr 29, 2002
239
US
I need to have a simple hunt that rings the first ext always and hunts down the list in order. I need to point a button press of 4 from Audix Auto attendant to make this hunt happen. 9 people in the hunt and needs to go top to bottom every time. I have tried different scenarious all having issues. Can anyone suggest a simple solution? I am desperate! I got right in the middle of what was supposed to be a simple DID off PRI Prologix with each of 20 stations having voice mail. No AA and no hunts or vectors. Guess What? Yup! Wanted all of them and I have not worked Definity in a few years. Fot it all worked out but this hunt thing.

ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page
 
Determine a non-DID number for the hunt group that fits your dial plan and construct the hunt group with type DDC
as opposed to the default of UCD, This type will hunt in a linear order, in the order of extensions entered on the members screen.
Enter the hunt group extension number in the Audix button 4 location with type "transfer" and make sure that allow transfers is "Y"es at the top of the auto-attd screen page 3.
 
If I do this, it says please wait then line busy returning to main menu. Don't understand that.

ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page
 
Your voice mail is set for transfer to subscribers only, so you will have to create a mailbox for the hunt group, in order to be able to transfer from the auto attd to the Group. Just don't have any coverage to the mailbox. Record a name and a greeting to activate box.
 
Okay, here is the deal. Everything I initially tried met with varied results. I used vdn pointing to a vector. An extension to a coverage path and to a hunt, etc..

I either got calls routing funny or a message stating line busy redirecting to main menu.

Finally I deleted it all and started over. I built the hunt group again and pointed the Audix AA button 4 press to that hunt extension. It worked!! Don't know what was up. Must have been a corruption in the translation.

Thanks again guys!!

ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page
 
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