Silence ringin after 1-2 rings

[geirendre]

Hi, I need some pointers on how to accomplish this:
In a landscape of ca. 20 M3904 we want the phones to ring
only 1 ore 2 times, then go silent, only with the lamp on
the phone flashing, until answered.
How can we do that?
Sets are equiped with headsets too.

I know if I leave the handset of the phone, the phone rings
twice, but the lamp wouldn't flash.....

Hope some of you experts can help
Thanks in advance.

 

[bigindian65]

CLS is set for BUZZ right? (not RNGI/RNGB) I think FITA/FITD doesn't apply to 39xx only 22 & 2616s, but if you see FITA in CLS, set to FITD. On phoneset options on the set itself, make Headset port on call, not handset port. Should buzz once, flash 3 and follow FDN/HUNT.

 

[johnpoole]

without fdn that will flash until answer. hunt treatment occurs only on calls routed to a busy line.. those do not ring or flash as the primary dest, instead they are presented to the hunt target and follow that stations cls commands..

sidebar:

calls to the second key buzz once if cls is fitd... and as posted the 3900 allow the headset to be defined as primary.. we just setup an acd with 3905's and auto answer, zero rings and the caller hears thank you for calling prior to call presentation to the agent... calls to that group average talk time dropped by 8 seconds... symposium, but 8 sec times 50K calls per week adds up to $

john poole
bellsouth business
columbia,sc