My system:
Shuttle AV61, VIA Appolo Pro 133 with UDMA66
Intel PIII 600EB
128Mb PC133
Matrox G400 AGP
Sound Blaster Live
WIN98
52X CD-ROM
4X4X24 AOpen CD-RW CRW9420
LS-120 120Mb floppy drive
4-in-1 drivers installed (not the Bus mastering drivers, as recommended on the VIA web sight)
Latest drivers for Matrox and Sound Blaster
I have had NO luck getting a working system using the Shuttle AV61. I bought this motherboard from Computer Depot in San Diego. The first motherboard I brought home, I experienced failures in 3 hard drives. Each one got no further than loading Windows98 before the hard drives crashed. After buying a new case and power supply to verify they did not cause the problem, Computer Depot swapped the motherboard for a replacement. I had to buy another hard drive as well.
The second motherboard loaded Windows and was working okay, but the CD-RW immediately failed!
After investigating the VIA website some more, I found that this chipset "does not support CD-RW drives"!
I suppose causing the CD-RW to fail could be called "not supported"! It would have been nice to know this before I bought the motherboard.
At this point, I decided to remove the LS-120 drive and go back to a regular 1.44Mb floppy drive. Now I find that the floppy drive interface is failed.
So now I have a motherboard that I cannot use a floppy or a CD-RW with. I returned the board to Computer Depot,where they tested the board and indeed found it faulty. I requested that they let me pay the difference for a different motherboard that will work with a CD-RW. They refused, due to the time I have spent correcting problems with the original motherboard, I have exceeded their 30-day return policy and they will only RMA the board for me. Even if I got a fully functioning motherboard that will not destroy a hard drive, I cannot use a CD-RW with it, so it is at least partially useless to me.
If Shuttle is monitoring this forum, please contact me if you will work with me to get a different motherboard from the Shuttle line.
As for Computer Depot, even though I spent over $1000.00 on system parts with them, they will not flex on their return policy for the sake of a $70 motherboard. Their flexibility with the first few returns was good, but despite the fact that this motherboard has proven problems, they will not help me.
UPDATE!!!
After nearly a month, Shuttle finally decided to respond to e-mails. Now, they want me to pay $20 more to get an AB61, this motherboard does less than the AV61 did. They will not even swap the original motherboard for a REPLACEMENT of the same type. This makes 0% sense to the end user. Since the reseller won't help me, Shuttle is the only resort left, and they will not support their own product that failed TWICE!
[sig][/sig]
Shuttle AV61, VIA Appolo Pro 133 with UDMA66
Intel PIII 600EB
128Mb PC133
Matrox G400 AGP
Sound Blaster Live
WIN98
52X CD-ROM
4X4X24 AOpen CD-RW CRW9420
LS-120 120Mb floppy drive
4-in-1 drivers installed (not the Bus mastering drivers, as recommended on the VIA web sight)
Latest drivers for Matrox and Sound Blaster
I have had NO luck getting a working system using the Shuttle AV61. I bought this motherboard from Computer Depot in San Diego. The first motherboard I brought home, I experienced failures in 3 hard drives. Each one got no further than loading Windows98 before the hard drives crashed. After buying a new case and power supply to verify they did not cause the problem, Computer Depot swapped the motherboard for a replacement. I had to buy another hard drive as well.
The second motherboard loaded Windows and was working okay, but the CD-RW immediately failed!
After investigating the VIA website some more, I found that this chipset "does not support CD-RW drives"!
I suppose causing the CD-RW to fail could be called "not supported"! It would have been nice to know this before I bought the motherboard.
At this point, I decided to remove the LS-120 drive and go back to a regular 1.44Mb floppy drive. Now I find that the floppy drive interface is failed.
So now I have a motherboard that I cannot use a floppy or a CD-RW with. I returned the board to Computer Depot,where they tested the board and indeed found it faulty. I requested that they let me pay the difference for a different motherboard that will work with a CD-RW. They refused, due to the time I have spent correcting problems with the original motherboard, I have exceeded their 30-day return policy and they will only RMA the board for me. Even if I got a fully functioning motherboard that will not destroy a hard drive, I cannot use a CD-RW with it, so it is at least partially useless to me.
If Shuttle is monitoring this forum, please contact me if you will work with me to get a different motherboard from the Shuttle line.
As for Computer Depot, even though I spent over $1000.00 on system parts with them, they will not flex on their return policy for the sake of a $70 motherboard. Their flexibility with the first few returns was good, but despite the fact that this motherboard has proven problems, they will not help me.
UPDATE!!!
After nearly a month, Shuttle finally decided to respond to e-mails. Now, they want me to pay $20 more to get an AB61, this motherboard does less than the AV61 did. They will not even swap the original motherboard for a REPLACEMENT of the same type. This makes 0% sense to the end user. Since the reseller won't help me, Shuttle is the only resort left, and they will not support their own product that failed TWICE!
[sig][/sig]
