Shutdown Issue

[acebaby]

Just getting to shutdown options of restart or shutdown takes about 1 minute and 2 minutes to shutdown.Have run adware,sysbot,antivrus.Event viewer says esent error data recovery.Did restore and workrd for 2 days.Need help.

 

[linney]

Try your Shutdown from Safe Mode, if that seems OK, try following these articles to eliminate any possible causes.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

This is a good site for Shutdown trouble.

http://www.aumha.org/a/shtdwnxp.htm

This utility from Microsoft might be handy to try.

To download and install UPHClean, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582

If you still have problems post any errors that are shown in the Event Viewer.

 

[bcastner]

Event viewer log entries for Essent events under XP SP2 are harmless; the are an obscure artifact of unimportant things, and do not affect your shutdown. I do not know if there will ever be a hotfix for this, as the event is informational and nothing needs to be done to your system.

Play the detective for the shutdown issue:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308029

http://www.aumha.org/win5/a/shtdwnxp.htm

http://www.theeldergeek.com/shutdown_issues_in_xp.htm