Create a security group, add need members to group and allow the group access to mailbox. Name the group something similar to the mailbox that way it is easy to remember.
If anyone calls and says "I know a little something about computers" just tell them to reformat it.
A distribution group is what you need rather than a security group for this scenario. You can give this group a SMTP address and include members who are the users who need to get the mail from this acount.
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