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Setting up Direct Push, And Using Palm Treos

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TNGPicard

Technical User
Jun 23, 2003
153
US
Good Day All,

I have A LOT of users on my network using Palm Treos at this point, all under personal libality accounts with a myriad of providers. ALL of them are asking for calendar, e-mails, contacts, etc on their palms and coming to me for help getting up and going.

I've googled and googled and I'm at a loss to get things up and going. Nearly every article or how to guide I have is based on a front end, back end exchange server architecture; being a fairly small company, I have one exchange 2003 SP2 server, not finding a good article targeted to my type of setup is adding to the frustration.

I THINK one of my big issues is that for my OWA I'm using forms authentication with SSL but do not have a certificated from a trusted CA and as such, the mobile devices do not like having self signed/issued certificates. Am I mis understanding things?

Assuming I can the management to go for buying a real SSL certificate, can anybody point me in the direction of a good step by step guide for setting up direct push that really targets small businesses and not major enterprises with lots of servers?

I'm running Exchange 2003 SP2 on Windows 2003 SP2 - it is NOT SBS, I'm a little to big for SBS but not big enough to justify the $$$ to go for a front end back end solution.

--Mark
 
Hi Mark,

Forgive me if I'm wrong but basically your users handhelds won't authenticate due to a ssl cert not being installed?

You can obtain the appropriate cert from a pc in your domain. Export the cert and copy to the handheld, run from there and it will import it. I use IE7 and get a cert error when I browse to my OWA site (it all works fine though) simply view the cert, go to details and then click copy to file.

This was done on a Windows Mobile Device that uses Direct Push to a SBS 2003 server but I think it would work in your case...

Hope this helps,

Simon

"Windows: Just another pane in the glass.
 
Install a trusted cert, such as the $20 cert from GoDaddy. Once that's done, assuming everything else is configured to defaults, there is nothing to configure for Treo access.

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
 
After you install a trusted cert from GoDaddy, palm Treos still won't authenticate. This is a known issue with GoDaddy's root certificate and Palm OS, and Exchange. Call them, and they will email you direct instructions on installing middle level certificates in your Exchange server.
 
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