Setting operator number 1

[8Bits]

Hi All

We have a CS1000 and are using call pilot for voicemail and Phonemaster for the management of the CS1000.

When a someone is leaving a message on a users voicemail and they press 0 to get put throught to the reception all they get is "a valid operator number has not been specified" message.

Does anyone know where to set the operator number so that they get through to reception instead?

Many thanks
Gerry

 

[allenmac]

In the CallPilot Manager, navigate to:

Messaging-->Messaging Management

Scroll down to the bottom of the screen, and enter your attendant's DN in the Revert DN field in the Special DNs section.

 

[8Bits]

Thanks allenmac,

That has sorted the problem.

Rgds
gR

 

[allenmac]

Glad to hear it.