Set up analog hunt group 3

[lilabell]

Hi good folks of the forum I need your help once again. We are setting up a Unity Bridge from the Option11 and our vendor doesnt have any documentation - I know I am scared. If anyone can assist me with setting up an analog hunt to do the following. Please provide the step by step.

On the phone system creat a hunt group for the analog extensions used for the bridge (6 ports) so that the incomming calls will be sent to any available bridge analog port.

To dedicate bridge analog ports to handle only outgoing calls, (2 ports ) do not include the ports in the hunt group.

 

[EddieDuece]

LD 18
REQ NEW
TYPE GHT
CUST 0
LSNO (Next List Number)
DNSZ (Directory Number Size)
SIZE (Size of list, How many entries)
STOR 00 XXXX (XXXX = Directory Number)
WRT (C/R)
STOR 01 XXXX (XXXX = Directory Number)

 

[lilabell]

All good except I cant add any more than one entry? My list size is 6 DNSZ is 4 digit This is the error that I keep getting.

MEM AVAIL: (U/P): 397709 USED U P: 616735 165203 TOT: 1179647
DISK RECS AVAIL: 239
REQ chg
TYPE ght
LSNO 352
SIZE 6
WRT (ADDS: MEM: 0 DISK: 0.0)
STOR 0 2291
WRT
STOR 1 2292
SCH8820
STOR 2 2293
SCH8820
STOR 3 2294
SCH8820
STOR !
>err sch8820

SCH8820
The DN entered is not valid for the GHT list.

 

[PBlaney]

What I understand is this is a 8 port Bridge with 6 ports set up for incoming calls and 2 are for out bound and you nned to program the analog ports (LD 10)then x-wire them to the bridge? Option 1: Set up the 6 inbound as a linier hunt using HTA and FNA with the HTDN and FNDN set as the next analog extension 1 to 2, 2 to 3, 3 to 4....in the chain then have 6 hunt back to 1. This is old school but easy to set up and test. Option 2: You could set up a ACD "Q" with 6 analog ports then the longest idle port will get the next call. You will then need to manually log in each port or have a script launched from the bridge to log the ports in.
I would push for the documents or a contact of one of thier customers that has this in and working on a Nortel PBX
Good Luck

 

[johnpoole]

is 2294 a working dn

john poole
bellsouth business
columbia,sc

 

[johnpoole]

build the analogs 1st, i usually add hta hunt 000, then build the group hunt

john poole
bellsouth business
columbia,sc

 

[lilabell]

Thank you everybody this is exactly what i needed to know and it is working great!