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Service Observing VDN

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MoeO

Technical User
Nov 9, 2006
7
US
I am trying to service observe a VDN. I am able to observe agents ok. I have checked the cor of the VDN oberserved is set to yes and the cor options on page 13 is set to yes and same with the station observing. When I list trace on the station I get this.
dial 4357
denial event 1683: Svc obsrvr/obsrvd COR dny D1=0x871c D2=0xfde
dial 4357
denial vector 0 cid 0xfde

Do I need to do anything different on the vdn's then the agents?
 
Have you checked the FRL of the COR's?

I think the FRL of the observing station will have to match or be higher than the FRL of the observed COR.

I know you said you checked the CORs, but the denial event says "COR dny". Can you post your COR's?

Ronster
"If you’re too open-minded, your brains will fall out.
 
I got it I was looking at page 13 of the vdn cor but never changed page 13 of the servering observing cor. Thanks.
 
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