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Sending Large files

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mikesid

MIS
Joined
Mar 23, 2004
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223
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US
We had a user send an email to a Ditribution Group with a 40MB attachment. The people who are members of that group noticed that there outlook was locked up until the email was received at there inbox (about 2-3 minutes).

I have 2 questions.

1. Is there a way to prevent this (besides telling the user not to send big attachments) from locking up outlook while sending big attachments?

2. I thought exchange kept only a single instance of the attachment and then pointed the users to that one file. Am I wrong or do i have to "turn on" this feature?

 
1. No, unfortunately when the user clicks on the email, it downloads the attachment(s) from the server to a local cache.

2. It's a single instance referenced to each e-mail. Not sure why the question though.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.
 
Before the email even showed up in the inbox it locked up all the members that were in the DG. So i assumed that it was sending each of those members (about 10 members in the DG)a 40MB file and the reason there outlook was locked up (because it was receiving the 40MB file). But if E2K already keeps only 1 instance of the file and they are not downloading it until they select the attachment, then why the dramatic slow down of those individuals outlook?
 
A trick that could work:

Send 2 or 3 dummy mails to the users who lock up.
Turn OFF the Preview Pane AND the AutoPreview!

Do NOT click the problem message!

Click the first of the dummy mails, hold the control key permanently pressed, and click dummy 2 and dummy 3 and only the the problem message, all this still holding the Ctrl Key DOWN!
Then release and press DEL .

Id that fails to, use Outlook Express temporaraly and connect via IMAP and remove the message.

Or, yet another way, connect via OWA on the LAN and delete the message.

Marc
If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
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Thanx for all the help. It is much appreciated.
 
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