Sending calls out of a 500v2 from Server Edition Primary

[firespyer]

Hello,
I am trying to route calls out of to an E1 connected to my 500v2 from a Server Edition.
I have an ARS entry set on the primary for 011351N / N / Dial / 99901(the scn trunk to the 500v2)

on the 500v2 I have a shortcode on the trunk for ? / . / Dial / 10(the E1 line number)

I see the call hit the trunk to the 500 it has the proper sting for a local Lisbon call, but it just sits there not going out.

Sample trace from sys status on the primary is attached

I cant connect status on that 500v2 its giving me a port blocked error when I try I am working with the customer to get that resolved.

Any help or pointers would be greatly appreciated.

Thank you,

 

[Westi]

To call Lisbon locally you need to strip off the 011 and maybe also the area code (I guess 351)
The Lisbon system dials out without 9 or any other dialout code?

then try the shortcode (also in the ARS)
011351N
dial
N
99901

that will dial only the local portion of the dialstring
if they have a dialout code of 0 then just make it 0N if they need the area code then make it 351N or with dialoutcode 0351N

hope I make sense here

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[holdmusic34]

Westi's right. Then the call will follow the ars table of the remote system.

'Look- one of ours out of the main hold!'