send mail issue with Outlook 2000

[jjatcal]

I am sending email with Outlook 2000 on Windows 2000 Professional. The email at times does not go through. I get no errors. The email shows as sent in the Sent Items folder, but is never received. I have tested it many times over a few months. It seems to work and not work randomly.

Thanks for your help!!

 

[smah]

There are many possibilities, including (but not limited to):

-Mail coming from your server has been blacklisted or filtered due to someone sending spam from that server. This could be intentional or it could be from a zombie machine that has been unknowingly taken over by a spammer.
-Mail rules or filtering software on the recipient's compter. This again could be intentional or possibly just poorly constructed mail rules.

In any event, if it shows that it was sent correctly from your machine, then it was. There is little you can do beyond that (other than possibly getting a new ISP).

 

[jjatcal]

You are correct, I have had many problems sending email to AOL addresses, partly because the server where my mail is hosted was sending spam to AOL. It was supposed to have been addressed.

The other thought is that there apparently seems to be some problem with AOL and Outlook 2000. Have you, anyone, heard of this? Apparently, AOL is not allowing those who use it's ISP to use Outlook 2000. OE does not seem to have this problem. At least I dont have this problem with OE and I have been advised by my email host provider to use Eudora or OE.

I am not sure why AOL would block Outlook 2000, but I've heard that from multiple people now.

Can anyone confirm this through some credible source?

 

[smah]

I can't confirm that exactly, but if you're sending to AOL make sure your sending format is Plain text. Otherwise, at best, AOL will mess up the formatting; at worst - who knows.

 

[jjatcal]

Yes, I have ensured it is plain text. That I had to do a few months ago when attachments were getting garbled up with a .eml or .dat or some other extension. Now it's all in plain text.

 

[cmeagan656]

AOL requires that mail servers sending to it have a reverse DNS or the mail will not be delivered.

I use OL2000 and have no problem sending plain text messages to AOL clients.

Cheers.