send a busy tone

[briangmz]

My boss wants to configure our csi pbx to send a busy tone when all our agent were engaged until announcement board be available. Our problem was,when the number(pointed to vdn assign to our agent) dialed by our customer,they just always getting a ringing but my boss wants them to get a busy tone because all our agent were engaged. Does anyone out there know how to do this or any alternative solution?

Thanks in advance

 

[orypecos]

copy and paste the vdn here and we will tell u how to modify it so u will get a busy tone.

 

[briangmz]

hi orypecos,
thanks for the reply.
i configuring my pbx via console and so i was not able to paste here the vdn and assigned vector config, anyway can you provide me a sample config where i could used as a guide?

thanks again