I am running v10 CR on top of SQL Server 2000. My cross tab counts the number of phone calls made based on a result code (rows) which is the history.result field. My columns are based on date using history.completeddate. Some sample date from both fields are as follows:
history.result
21 RDC Complete
6 SSC VM
5 SSC Received
history.completeddate
8/4/2006 8:39:23 AM
8/4/2006 9:02:51 AM
8/4/2006 9:10:34 AM
currently my crosstab summarizes the total for each column. This is good. I need this date.
However, I also want to be able to offer a total field at the bottom of the cross tab for only selected history.results added together. For example:
where history.result = 6 SSC VM or 5 SSC Received, add the daily totals together for these two history.result codes and add it as a total at the bottom.
I have attempted to create it as a formula and add it to the "summarized fields" in crosstab expert but what I get is an additional field in each cell instead of a running total at the bottom only.
I appreciate any help you can offer. Thank you, mabis
history.result
21 RDC Complete
6 SSC VM
5 SSC Received
history.completeddate
8/4/2006 8:39:23 AM
8/4/2006 9:02:51 AM
8/4/2006 9:10:34 AM
currently my crosstab summarizes the total for each column. This is good. I need this date.
However, I also want to be able to offer a total field at the bottom of the cross tab for only selected history.results added together. For example:
where history.result = 6 SSC VM or 5 SSC Received, add the daily totals together for these two history.result codes and add it as a total at the bottom.
I have attempted to create it as a formula and add it to the "summarized fields" in crosstab expert but what I get is an additional field in each cell instead of a running total at the bottom only.
I appreciate any help you can offer. Thank you, mabis