second processor not recognised

[garwain]

before coming to the office today I added a second processor to my home machine, but it's not being recognised. I've been through the manual several times and cannot find any referance to a jumper or bios setting that I need to change. Anyone have any ideas or is the socket bad? (very possible since the board was sent back once due to missing between board and ps2 ports)

The stats of the system are
ASUS A7M266-D motherboard
2 AMD 1600+ MP processors (either processor will work fine in socket CPU1, neither in CPU0)
AMD recommended heatsyncs that came packaged with the processors


Any ideas would be appreciated

 

[demoniac]

If you are running windows 2000 there's a utility you need to run to update the software to recognize the 2nd processor before you install it. I guess you can do it afterwards though as well.

 

[garwain]

Sorry Should have mentioned that not even the BIOS is recognising the 2nd processor. In the advanced tab of the BIOS is says N/A and during the POST it will say
CPU0: NONE

 

[demoniac]

Hmm, that is weird. What motherboard do you have? And did you try flashing to the latest bios revision?

 

[garwain]

MB = ASUS A7M266-D
I have the latest BIOS version 1006.

I know the shop where I bought the board set up a system with the exact same board and processors without a problem, under the BIOS version 1004 which was the original version on the board.

This is making me really wonder if I have found another problem with the board.

I'm going to call the shop back this afternoon when the technician that I usually deal with is working.

 

[demoniac]

Have you tried taking your second processor and putting it where your first processor is? Basically just swap them to ensure the 2nd processor is functional?

If both processors work then I would start to suspect the motherboard. If you have the latest bios flash then you shouldn't have any compatibility problems that would keep the second processor from showing up.

I love abit and asus both, but this is when they are bad...no tech support...in english at least.

 

[garwain]

The first thing I the processor was not detected was to swap them, and that changed nothing
CPU0 NONE
CPU1 AMD 1600+