Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Wanet Telecoms Ltd on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

SE Config corrupt ahead of timed change!

Status
Not open for further replies.

liquidshokk

Technical User
Jan 31, 2007
940
GB
Today I made a timed change on a v9.1 SE system, set to kick in later this evening. The customer then merged some changes ahead of the timed change and since then all of the huntgroups have disappeared. This isn't a programming error as restoring a backup doesn't bring them back and also any new configured huntgroups aren't there when you save and re-open the config..

Interestingly system status is still showing the groups as ringing and the incoming call routes show the huntgroup names still (with them available in drop down)

Help!! (Not sure how to resolve if restoring a backup doesn't even help!)

 
After half an hour of the system presumably trying to restore itself and/or failover to secondary server the groups have re-appeared, however in the process a load of phones have lost their base numbers (not all bizarrely) so I have a site visit tomorrow now to re-enter extensions... zzzzzzzzzzzzzz
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top