SCN DTMF ISSUE

[emmitt2727]

I have an SCN between a 9.0 and a 9.1. A phone from the 9.0 side is hot desked in as an ext from the 9.1 side. She can call just fine to internal numbers and numbers outside the system, but when she hits an AA, the dtmf tones don't register. The phones on the 9.0 side are all IP and the 9.1 are all digital. It is the only phone signed into the system from the remote system. No one else is having this issue. Anyone experience this? And know where to look to fix it?

 

[amriddle01]

Known issue with IP phones, it's fixed in the latest 9.1 release

 

[NYSTECH]

Try this. Go to the No User Source Number on both systems
Add this VCM_RELAX_DTMF_DETECT

This one a know issue as amriddle01 has said