scheduled reports don't print

[bochieboy]

I can right click on the report and choose run now and it prints fine, but the schedule report doesn't print, report listener is running on the taskbar, any ideas on what might be causing this?

 

[captaingadget]

Scheduled reports will only print to the printer that is assigned to the web client application server. So I'm suspecting that either there isn't one mapped or it's not the one you want to print to.

 

[Milesprower]

Because you mentioned the report listener, I'm going to assume you have the classic (not web) client.

Did scheduled reports ever work? Is your LAN architecture DHCP (almost all are these days). The SCCS needs to be able to "see" the client server or else it will not run a scheduled report. The SCCS must be able to resolve the computer name to do this. Check that your IT dept. has properly populated the server name of the SCCS in the DNS.

If you have Web Client (and scheduled the reports from Web Client), then follow captaingadget's advise and assign printers on the Web client server to which you want the reports to print.

 

[spanton]

Are you using CCMA?