I am trying to help a friend of mine with a scanner issue. He said when he scans an images it's giving him three images instead of one. He's using an HP Scanjet 5300C. Any advice appreciated. Thanks.
That seems like a pretty fancy scanner.
Questions that seem logical to ask:
Is he using HP software, or something from a third party?
The scanner can produce image files in a large number of formats; which format(s) are the files in? Does he see multiple images in more than one format?
Are the images identical, or are they, e.g. color separations?
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