Evidently, you must have a Sony. This is an issue I've run into with a Vaio. The problem you're running into involves the Battery Scope utility (the BS in SBS). Try uninstalling the utility, which can be done from Add/Remove Programs, and then re-install. It took a couple of tries to get it to work (the scope utility, not add/remove), but I eventually got it. (it also snags Win98, just to let you know...) If it's more trouble than it's worth, it's not necessary to keep the battery scope utility, just convenient...