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SBS 2003 System Crash

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Rowse

Technical User
Dec 20, 2002
62
GB
Our server has had a blue screen crash between 7am and 8.30 am for the last five days now. Nothings been updated, and no new software or hardware applied.

The only thing we experienced was a power cut which did something to the email databases and i had to repair them. Since then it's crashed.

the error is below, any ideas?


The reason supplied by user <DOMAIN>\Administrator for the last unexpected shutdown of this computer is: System Failure: Stop error
Reason Code: 0x805000f
Bug ID: Unkown
Bugcheck String: 0x0000008e (0xc0000005, 0x8058e377, 0xb57b2b14, 0x00000000)
Comment: 0x0000008e (0xc0000005, 0x8058e377, 0xb57b2b14, 0x00000000)
 
I had an instance where the SBS server didn't like an update to a service. YOu should reboot to safe-mode. Then pull up msconfig and load only the services required to boot. If the machine boots up then you know it is a problem with a service and you can slowly enable a service at a time until you find the culprit. In my case it was the ADP power management software the got an auto-update.

 
I'm now getting:

Error code 00000077, parameter1 c000000e, parameter2 c000000e, parameter3 00000000, parameter4 00638000

not sure what this means but i've checked the dump file which gives me modules of "nt, avg7rsxp.sys, imapi.sys and SFloppy.sys"

It is always doing this, but the avg modules are new in there.

the minidump file comes back with the modules "nt, imapi.sys, vga.sys, SFloppy.sys
 
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