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Save all attachments from CCAD
- Thread starter toneatza
- Start date
All attachments are stored per month on the Data drive of the CCMM Server.
f.e. in (februari 2010) folder:
F:\Nortel\Contact Center\Mail Attachments\inbound\2010-02
Maybe this will help you.
f.e. grant user(s) (read) access to this folder or create an auto-copy job to an already accessable network drive.
The only thing is you can't see the corresponding email/skillset here.
f.e. in (februari 2010) folder:
F:\Nortel\Contact Center\Mail Attachments\inbound\2010-02
Maybe this will help you.
f.e. grant user(s) (read) access to this folder or create an auto-copy job to an already accessable network drive.
The only thing is you can't see the corresponding email/skillset here.
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