S8710 sig groups go oos

[calhoony]

I have an S8710 running the following software and patches:

Operating system: Linux 2.4.20-AV15 i686 i686
Built: Mar 15 09:42 2005

Contains: 00.1.346.0
Reports as: R013x.00.1.346.0
Release String: S8710-013-00.1.346.0
UPDATES:
00.1.346.0-10986 unpacked hot SP 10986
00.1.346.0-11544 activated cold No description given.
00.1.346.0-12514 activated hot Daylight Savings Update


We have G700/s8300 gateways hanging off of this CM, periodically the sites that have ISDN PRI's go out of service because the D channel/sig group goes out of service. On the oposite side of the state I have another S8710 pair running 2.2 and my ISDN PRI's never go down because the sig groups....

Is there a patch for the 3.1 that I need to correct the problem? any one know?

 

[Mitch672]

https://support.avaya.com/japple/cs...eID=282185&temp.bucketID=108025&PAGE=Document

There is your patch upgrade to CM 3.1.4, you will find things more reliable and stable.

You might also need the S8710 BIOS patch, if your S8710's are older (they all are at this point). the BIOS patch fixes the BIOS so the server doesn't try and boot off the USB Copact Flash device. You will also need the CM 3.1.4 patches, after you upgrade. It's not hard to upgrade your version of CM, just make a full backup before you start.

If you are in the Boston area, I might even be able to assit you

mitch


AVAYA Certified Specialist

 

[calhoony]

Thanks Mitch672, We are in Kansas City, MO. I figured there was a patch that would help this situation. I will pursue getting that done.