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S8700 Remote Access

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BuckWeet

IS-IT--Management
Mar 6, 2002
1,927
US
Has anyone here got a workaround for RAS Access on teh S8700 media servers. When you dial into the servers, you only get the active server. Due to AVAYA not having the "ip routing" feature turned on in the kernel, you can't setup different RAS IP addresses or anything on the 2nd server..

Basically my problem is that when you dial in, there is no way to get to the standby server unless you telnet to the active server, then telnet to the standby from the active. This is sufficient, but I really need access to the webpage to do functions on the standy server..


Ideas?

BuckWeet
 
I have found the standby server will answer after 4 rings. So one solution would be to have an a/b/c switch installed on the dialup line. a goes to a server, b goes to b server and c goes to both servers. You would need to have an onsite person set the switch, but it should work.

Another option is to interchange the servers, hang up then dial in again and interchange them back. People might complain about some dropped transfers, but you can always blame it on solar flares.
 
Yea, unfortunately I need access to both servers at a time. Also interchange isn't a possibiliy, because I want access to the standby server. Doing that would make the server I want the active, and vice versa.

Can't believe avaya didn't think of this..


BuckWeet
 
When you access the Avaya S8700 servers you can go to the web page of either server (no matter which is the active) by using that servers unique IP address.

Once you are in one of the servers type "cat /etc/hosts" and you will be given a listing of all of the IP addresses assigned in that server, including the one of the current "standby" server. You will then use the unique IP address of the server you want to access in the address field of your choice of browser, IE, Opera, Mosaic...

I hope this helps.

Paul
 
Which this is true if you're on the customer portion of the S8700's. When you dial in, you get the 10.x.x.x address or whatever AVAYA assigns, you. But they do not have routing turned on in the linux kernel, so therefore you cannot access the other server directly. Thats the problem. I've tried fuddling aroudn with adding static routes and what not, to no avail. AVAYA needs to look at this...

BuckWeet
 
The best way around this is to setup VPN access to the LAN the 8700 are on or just RAS into the LAN itself. Then you can access both servers via their IP address. I don't like the new INADS config either.

D
 
Yea, that would be ideal, but of course the customers I've dealt with recently won't give VPN access..


BuckWeet
 
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