I have an HP system with an AMD 2200+ and 512 Mg RAM and 40 gig HD with plenty of open space. I recently put a Microsoft XP Home edition in the system instead of running the HP recovery disk. It ran great for about 1 month. After a storm I could not get onto broadband through the cable company. It said there was a DNS error. I noticed it would not release the IP address even if I went to Command Prompt and went into "ipconfig /release" then "ipconfig /renew". I shutdown my system multiple times, I reset the cable modem multiple times. So I took it to another location with cable broadband (other computers on this 2nd location work fine). I changed NIC cards, I changed cat5 Cable. I still end up with an error message of a DNS error Cannot find page (no matter what home page I try to access). I have been told by the cable company that it is a Microsoft problem. Any idea what this could be? Should I just try to run a repair on XP Home CD?
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Running XP Home, cannot get on internet 1
- Thread starter Righty
- Start date
. download and apply the utility discussed in FAQ779-4625
. Test. If still no joy, apply the instructions in this MS KB article, reboot, and test again:
How to Recover from Winsock2 corruption
To resolve this issue, delete the corrupted registry keys, and then reinstall of the TCP/IP protocol.
Step 1: Delete the corrupted registry keys
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In Registry Editor, locate the following keys, right-click each key, and then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
When you are prompted to confirm the deletion, click Yes.
Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
Step 2: Install TCP/IP
Right-click the network connection, and then click Properties.
Click Install.
Click Protocol, and then click Add.
Click Have Disk.
Type C:\Windows\inf, and then click OK.
On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
Restart the computer.
. Test. If still no joy, apply the instructions in this MS KB article, reboot, and test again:
How to Recover from Winsock2 corruption
To resolve this issue, delete the corrupted registry keys, and then reinstall of the TCP/IP protocol.
Step 1: Delete the corrupted registry keys
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In Registry Editor, locate the following keys, right-click each key, and then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
When you are prompted to confirm the deletion, click Yes.
Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
Step 2: Install TCP/IP
Right-click the network connection, and then click Properties.
Click Install.
Click Protocol, and then click Add.
Click Have Disk.
Type C:\Windows\inf, and then click OK.
On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
Restart the computer.
- Thread starter
- #3
Hi Bcastner. I followed the directions but it will not install TCP/IP. I go into Properties on the broadband connection and it is listed there. Norton Internet Security is installed and it brings up a message box saying TCP/IP is not installed. Again I look in the properties under "Internet Connections" (only one connection is listed and it is enabled without firewall protection) and TCP/IP is listed. I cannot delete it from the listing. Any ideas?
Wow.
You will not lost data or software, but you will have to spend some time at the Windows Update site:
You will not lost data or software, but you will have to spend some time at the Windows Update site:
- Thread starter
- #5
Before I run a repair I tried to make the troubled hard drive a secondary drive in another computer so I could make a copy of the files. I made sure it was a slave drive by the jumpers. I have done this with great success before. But it will not show up under explorer or "My Computer". I tried it in another computer with the same unsuccessful results. The drive is was created with a copy of XP Home, it is not meade from a manufacturer's disk. Any ideas why this drive will not show up as a slave so I can make a copy of the drive before running repair?
Take ownership:
- Thread starter
- #7
I was able to make a copy by using "PC-Linq" through USB ports. But now I am trying to run a repair and while going through the CD it comes up to only being able to run a repair through repair console. It will not run a repair the usual way. In fact when it comes to the screen which shows the partition and I hit enter for it to install Win XP the next window says Windows XP does not recognize the partition you selected. Strange, because I created that partition with a Win XP cd. Would "Go-Back" be the cause of this. Any ideas??? I need to run a repair to get TCP/IP to work
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1
- #8
283421 - Error Message About Partition Appears When You Install Windows XP to a Dynamic Volume
Maybe you have struck something like the following story (possibly not though).
Why don't you have a look at the drive's partition setup with Fdisk (9x Startup disk) and see what that says is there.
When a XP operating system is unrepairable you will not be given the option to repair it.
Do not use a repair or in-place upgrade if you suspect disk problems
Maybe you have struck something like the following story (possibly not though).
Why don't you have a look at the drive's partition setup with Fdisk (9x Startup disk) and see what that says is there.
When a XP operating system is unrepairable you will not be given the option to repair it.
Do not use a repair or in-place upgrade if you suspect disk problems
- Thread starter
- #9
I tried a 98 startup and an ME startup disk. It starts to read both then just stops. With the ME disk it saays there is an I/O error and with the 98 disk it just doesn't do anything. I am running the seagate diagnostics for the hard drive and it is loading fine which tells me the floppy drive is fine. Is there any other way to find out what type of volume is on the hard drive without going in through DOS? Or any other ideas?
- Thread starter
- #10
So Seagate works, and maybe the Recovery Console too. You could try FixBoot and FixMbr from Recovery Console and also ChkDsk /r. Read the following first as they may indicate the sort of trouble you are in.
320283 - You Cannot Revert a Disk to a Basic Disk If the Disk Appears As "Dynamic Unreadable" in Disk Management
315261 - The computer does not start after you change the active partition by using the Disk Management tool
228004 - Changing Active Partition Can Make Your System Unbootable
HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)
Diskpart is included in the Recovery Console too.
Like you say it may be time to cut your losses and go for a format and re-install. Strange that none of those floppies worked.
320283 - You Cannot Revert a Disk to a Basic Disk If the Disk Appears As "Dynamic Unreadable" in Disk Management
315261 - The computer does not start after you change the active partition by using the Disk Management tool
228004 - Changing Active Partition Can Make Your System Unbootable
HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)
Diskpart is included in the Recovery Console too.
Like you say it may be time to cut your losses and go for a format and re-install. Strange that none of those floppies worked.
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