rpt converted to PDF - Font different between XP/2003 and 2000

[ciscowiz]

I have a custom font that is unicode/TTF I use on my reports to display a company logo. I display my reports using ASP/VB.NET with VS 2003 and CR9. When a report is viewed as a pdf in a browser window from a windows2000 server, regardless of client, the custom font appears much larger than it should and gets cutoff. The other fonts on the report appear as normal. When the report is processed on an XP or Windows2003 server, the custom font appears as the correct size on the client machine. I am using the crystaldecisions.shared dll and they are the same version between servers. It seems like some kind of issue between the OS's but I really don't know. If the report is viewed in the crystalreportviewer control it shows up as normal on either OS. Any help would really be appreciated.

 

[IdoMillet]

Crystal rendering depends on the Print driver.
Make sure both servers use the same defaul print driver.

For more detail, see:

http://support.businessobjects.com/communityCS/TechnicalPapers/scrprinterdependency.pdf.asp

hth,
- Ido

Visual CUT & DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[ciscowiz]

Where is the print driver located and what is it called? That link was for below version 9 which is what I use.

 

[IdoMillet]

The print driver is typically dictated by the default printer for that PC.

The same issue apply to versions beyond 9.

hth,
- Ido

Visual CUT & DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[ciscowiz]

I looked at the properties for the printer on each server and it is the same printer. The only difference is when you click on the button "Additional Drivers" to install more drivers there is only one option checked: for Windows 2000 it is the Intel Windows 2000 driver and on the Windows 2003 server it is X86 Windows 2000, XP, and 2003. Obviously there is a good chance the 2 drivers are different and the Win2003 is the one that works correctly. How can I find the actual filename of these drivers?