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routing

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Telecomboy

Telecomboy

Programmer
May 8, 2003
4,111
US
I have a customer with an Octel 100 on a Merlin Legend R7.0. Everything works fine except calls incoming from (1) particular company. When calling a DID from this company, it rings the correct extension 4 times but if it isn't answered it gets directed to the auto-attendant instead of the person's mailbox. I checked what the Octel is seeing when this happens which is #02#5127210#2513#Receiver>Code> gotovm. 5127210 is the beginning of the number where the call is originating. any help would be greatly appreciated.
 
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