Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

routing

Status
Not open for further replies.
Telecomboy

Telecomboy

Programmer
May 8, 2003
4,111
US
I have a customer with an Octel 100 on a Merlin Legend R7.0. Everything works fine except calls incoming from (1) particular company. When calling a DID from this company, it rings the correct extension 4 times but if it isn't answered it gets directed to the auto-attendant instead of the person's mailbox. I checked what the Octel is seeing when this happens which is #02#5127210#2513#Receiver>Code> gotovm. 5127210 is the beginning of the number where the call is originating. any help would be greatly appreciated.
 
Status
Not open for further replies.

Similar threads

tahki
  • Locked
  • Question
Dial By Name Function Not Routing Properly
Replies
1
Views
117
KenMeans
KenMeans

Part and Inventory Search

Sponsor

Back
Top