Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Rolm 9751 PBX with Rolm Phonemail Rel 6.0

Status
Not open for further replies.

mt6322

Technical User
Feb 19, 2004
159
US
I hope someone could help me troubleshoot a major alarm in my PBX. I am getting AP link alarm on CPU Shelf error code PRI 127. You can make outgoing calls and receive incoming calls. Calls are not going to phonemail and there is no response when communicating with the phonemail modem. Their is power to the phonemail.This is my first time to experience a major outage with the phonemail and would appreciate it very much if someone can direct me repair this problem. I have spare cards for both my 9751 model 10 PBX and the rolm phone mail.

Thanks in advance for your help.
 
IF YOU HAVE NO CALLS GOING TO PHONEMAIL, THEN IT IS DOWN. THERE IS A POWER SWITCH ON THE FRONT TURN IT OFF, THEN WAIT A FEW SECONDS AND TURN IT BACK ON. GIVE IT ABOUT 10 MIN AND SEE IF IT CAME BACK UP

OLD ROLMEN WORKING ON NORTELS
 
Appreciate your assistance. Phonemail is up after resetting the power.

Thanks so much for your help.

 
IF I WERE YOU I WOULD GO INTO PHONEMAIL AND TAKE A LOOK AT THE TALOG SEE IF THERE IS ANYTHING THAT LOOKS LIKE A HD ERROR. IT MAY HAPPEN AGAIN

OLD ROLMEN WORKING ON NORTELS
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top