RLT Release Link Trunk

[FoneFun]

Does anyone know how to implement RLT Release Link Trunk?
At least thats what my telco calls it.

When we do trunk to trunk transfers it keeps both trunks occupied. With RLT, when we do trunk to trunk transfers, it will release both trunks from my side.

I could only find a few references to it in the Avaya Docs.
I have a G3si Multivantage 11.
I've called my maintenance supplier and they are not sure and are looking into it.

Any insight would be appreciated.
Thanks!

 

[bwilch]

This is also refered to as "Flash hook transfer". If I'm not mistaken, the circuits provided by your CO would have to have this ability in order for your switch to take advantage of.

 

[4merAvaya]

The original purpose of Release Link Trunks was for multiple PBXs sharing a pool of attendant resources(Centralized Attendant Services (CAS)) at one PBX. Attendant seeking calls were sent over the RLTs to be answered. The attendant then 'flashed' the trunk to request a TT receiver at the originating PBX. The attendant dialed the extension for the caller and the RLT was released. These trunks were designed for alot of calls with a very short holding times. THe term RLT has evolved to mean services like Transfer Connect (AT&T) and Take-back and Transfer (MCI) where rather than tandem a call through a PBX, which uses 2 trunks, the network is 'flashed' and the call transferred in the 'cloud' and the network to PBX trunk is released for another call. These services are a premium offer and carry additional per-call charges.

Kevin